FAQ

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Heron Way Primary School PTA website.

Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

If you purchased products that showed a QR Code you should have received an order confirmation email from Heron Way Primary School PTA using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.

What’s on

Non-Uniform (Mufti) Day
08:50
Heron Way Primary School, Horsham

Sports Day
08:45 - 15:00
Heron Way Primary School, Horsham

New Parents' Coffee Morning
09:00
Heron Way Primary School, Horsham

Summer Fete
12:00 - 15:00
Heron Way Primary School, Horsham

Leavers' disco (years 5 and 6)
18:00 - 20:00
Heron Way Primary School, Horsham

Ice Pop Sale
15:00 - 15:15
Heron Way Primary School, Horsham

Heron Way PTA 10K Trail Run and Children's Fun Run 2019
10:00 - 13:00
Heron Way Primary School, Horsham

Your Committee
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Can you help?

We can’t put on these amazing events without your help. If you can help us, we still need the following volunteers:

Non-Uniform (Mufti) Day (Friday 21 June)

Volunteer to sort during non-uniform day 08:45 - 10:30 5

Sports Day (Tuesday 25 June)

Sports Day - serving tea/coffee in the morning during the Juniors' Sports Day 08:45 - 12:00 1

Sports Day - serving tea/coffee in the afternoon during the Infants' Sports Day 13:15 - 15:00 2

New Parents' Coffee Morning (Wednesday 26 June)

Volunteer to serve tea/coffee and sell second hand school uniform 08:45 - 10:45 2

Summer Fete (Sunday 30 June)

Summer Fete - Saturday set-up - 11am - 3pm 11:00 - 15:00 14

Summer Fete - Sunday gazebo set-up - 7am - 10am 07:00 - 10:00 10

Summer Fete - Sunday set-up - 8am-12noon 08:00 - 12:00 13

Summer Fete - helping on a stall - 12:00-1:30pm 12:00 - 13:30 45

Summer Fete - facepainting - 12:00-1:30pm 12:00 - 13:30 1

Summer Fete - helping on the BBQ - 12:00-1:30pm 12:00 - 13:30 5

Summer Fete - rollercoaster - 12:00-1:30pm 12:00 - 13:30 2

Summer Fete - helping on a stall - 1:30pm - 3pm 13:30 - 15:00 49

Summer Fete - facepainting - 1:30-3:00pm 13:30 - 15:00 2

Summer Fete - helping on the BBQ - 1:30-3pm 13:30 - 15:00 5

Summer Fete - rollercoaster - 1:30-3pm 13:30 - 15:00 2

Summer Fete Count - 2:30pm-6pm 14:30 - 18:00 7

Summer Fete Take Down - 3pm-6pm 15:00 - 18:00 14

Leavers' disco (years 5 and 6) (Thursday 18 July)

Help set up for the Leavers' disco 15:15 - 16:00 4

Help at the Leavers' disco 17:30 - 20:15 12

Ice Pop Sale (Friday 19 July)

Ice Pop Sale - Helping on the small playground 14:45 - 15:15 4

Ice Pop Sale - Helping on the large playground 14:45 - 15:15 3