Please allow up to 1 week for deliveries to be prepared and delivered to school reception for distribution.

Email ptamonkspath@gmail.com with the order number and we can investigate.

This will likely be that we have issued a full or partial refund - normally this happens when stock is damaged when collating your order, and we dont want to give you damaged goods. Any queries email ptamonkspath@gmail.com 

We take good quality pre-loved uniform. We will take the following items:

- Branded jumpers and cardigans

- Branded polo tops

- Branded ties

- Branded PE tops

- Summer dresses

- Pinfores and Skirts

- Branded school bags

***Please no unbranded, stained or damaged items. Please place these in the recycling at the school entrance***

***Please dont cut the size label  out***

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Monkspath J&I school PTA website.

Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

If you purchased products that showed a QR Code you should have received an order confirmation email from Monkspath J&I school PTA using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.

We love help no matter whether its now and again or regular help. Please email us at ptamonkspath@gmail.com or PM us on Facebook or Instagram, thanks!

Don't forget you can also use volunteer days from work to help us too!

Items are delivered to your childs classroom. There will be no deliveries during holidays as the school and school office are closed.