FAQ

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Hawes Down Junior School PTA website.

Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

If you purchased products that showed a QR Code you should have received an order confirmation email from Hawes Down Junior School PTA using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.

What’s on

FIREWORK NIGHT
17:30 - 09:00
School Field

Your Committee
  • Joanne  Patten

    Joanne Patten
    (Chair)

  • Tracy  Jenkins

    Tracy Jenkins
    (Vice Chair)

  • Karen Barlow

    Karen Barlow
    (Treasurer)

  • Anna Jago

    Anna Jago
    (Media Secretary)

  • Karen  Britton

    Karen Britton
    (Member)

  • aysen cosar

    aysen cosar
    (Member)

  • Seyhan Duman

    Seyhan Duman
    (Member)

  • Shani Ellis

    Shani Ellis
    (Member)

  • Amanda Grinham

    Amanda Grinham
    (Member)

  • Rachel Harris

    Rachel Harris
    (Member)

  • Jeni Kench

    Jeni Kench
    (Member)

  • Paula Lansley

    Paula Lansley
    (Member)

  • Amanda Pawson

    Amanda Pawson
    (Member)

Can you help?

We can’t put on these amazing events without your help. If you can help us, we still need the following volunteers:

FIREWORK NIGHT (Saturday 03 November)

FIREWORKS HELP 16:00 - 20:00 19