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FAQ

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the FOBG website.

No.  Your tickets can be scanned directly from your phone/device. 

Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

 

If you purchased products that showed a QR Code you should have received an order confirmation email from FOBG using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.

What’s on

Christmas Trees 2024
12:00 - 11:30 on 30/11/2024
Bishop Gilpin School

FOBG Committee Meeting
19:30 - 21:00
Staff Room, Bishop Gilpin, SW19 7EP

The Little Recyclers Clothes Collection
08:30 - 09:30
Bishop gilpin primary school

The Winter Fair
12:00 - 15:00
Bishop Gilpin School

Your Committee
  • Scott Gallacher

    Scott Gallacher
    (Chair)

  • Paula Carter

    Paula Carter
    (Treasurer)

  • Stephen Conlon

    Stephen Conlon
    (Treasurer)

  • Katy Bell

    Katy Bell
    (Trustee)

  • LEILA BOYD

    LEILA BOYD
    (Trustee)

  • Martine  Clarke

    Martine Clarke
    (Trustee)

    Community Champion

  • Uliana Khvorostyanova

    Uliana Khvorostyanova
    (Trustee)

  • Phillipa Dawes

    Phillipa Dawes
    (Marketing)

  • Hester Heard

    Hester Heard
    (Class Rep Coordinator)

    Secretary

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