We could not run our events without the help of our wonderful volunteers and we always welcome new volunteers!

You can volunteer to help at a specific event via this website or for general information on how you can get involved email us at mpg@mosborough.sheffield.sch.uk.

Please note that tickets are non-refundable unless the event is cancelled. 

If you are unable to attend an event you may pass your ticket onto another person. Please ensure they have a copy of the ticket (printed or electronic) so that they can be matched against the attendee list at the event. 

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Mosborough Primary Group website.

No. Tickets can either printed out or presented on a device in order to gain entry to the event. Each ticket may only be used once and tickets will be cross referenced against a booking list to ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

We reserve the right to refuse entry if a valid ticket is not presented and the booking cannot be verified against the booking list.

If you purchased products that showed a QR Code you should have received an order confirmation email from Mosborough Primary Group using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.