FAQ

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Ingrave Johnstone Parents Association website.

Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

If you purchased products that showed a QR Code you should have received an order confirmation email from Ingrave Johnstone Parents Association using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.

What’s on

Adventure Island - Big Adventure Wristband (Blue)
09:30 - 09:00 on 24/12/2019
Southend Adventure Island

Elfridges Christmas Shop
09:00 - 15:10
Ingrave Johnstone School

Your Committee
  • Stacey Arrowsmith

    Stacey Arrowsmith
    (Chair)

  • Aimee Marler-Arrowsmith

    Aimee Marler-Arrowsmith
    (Chair)

  • Colleen Atkinson

    Colleen Atkinson
    (Vice Chair)

  • Joanne Ellery

    Joanne Ellery
    (Treasurer)

  • Tracey Shakesby

    Tracey Shakesby
    (Vice Treasurer)

  • Cara Barry

    Cara Barry
    (Secretary)

Can you help?

There are currently no tasks to volunteer for




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