FAQ

As an Amazon customer, if you login using Amazon Smile and your usual Amazon login details, Friends of Woodland Views will benefit from the things you buy.

Only purchases made through Amazon Smile are eligible to generate donations so please remember to login in via the above link.

 

What is AmazonSmile?

AmazonSmile is a website operated by Amazon that lets customers enjoy the same wide selection of products, low prices, and convenient shopping features as on amazon.co.uk. The difference is that when customers shop through the URL smile.amazon.co.uk, Amazon will donate 0.5% of the net purchase price (excluding VAT, returns and shipping fees) of eligible purchases to the charitable organisations selected by customers.

How does AmazonSmile work?

When first visiting smile.amazon.co.uk, customers are prompted to select a charitable organisation.  Please search for and select Friends of Woodland View.

Once you have chosen Friends of Woodland View, then you can start shopping as you normally would.

Only purchases made through smile.amazon.co.uk are eligible to generate donations.

To help you remember to shop at Amazon Smile why not create a shortcut on your phone or add to your favourites in your chosen browser.

How do I know what I have contributed?

If you login in to your account (via the Amazon Smile page) and select 'Account & Lists' and then 'Your AmazonSmile' it shows you what donations have been made to FOWV.

 

 

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

For most events you will be able to use a booking form from the School Office.  You will be required to complete the booking form and leave payment by cash/cheque with the office staff.

 

However, we do ask that you use the online booking system where possible.

 

 

There could be many reasons why you didnt receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasnt been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Friends of Woodland View Primary School website.

 

Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

Please note that many events eg cinema club, school disco are not ticketed events.  We will have a list of all children attending so you do not need to bring anything with you.

 

 

If you purchased products that showed a QR Code you should have received an order confirmation email from Friends of Woodland View Primary School using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDFs so although you can see an attachment icon you cant actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as youll need to print them off to be scanned on entry.

 

 

Friends of Woodland View use PTA Events website.  It is secured using SSL technology for your extra peace of mind. SSL allows sensitive information such as your login credentials to be transmitted securely. Normally, data sent between browsers and web servers is sent in plain text leaving you vulnerable to eavesdropping. If an attacker is able to intercept all data being sent between a browser and a web server they can see and use that information. PayPal also use SSL to secure the connection between the client's browser and their website when paying for any products purchased.

Our site uses the CloudFlare Web Application Firewall (WAF) to further enhance our security. CloudFlares WAF stops attacks at the network edge, protecting our website from common web threats and specialized attacks before they reach our servers. See https://www.cloudflare.com/waf/ for more information.

 PTA Events Ltd are registered with the ICO (Information Commissioner's Office) the details of which can be seen using the link below. We take the security of data very seriously. Backups of the database are currently stored in secure cloud storage. 

https://ico.org.uk/ESDWebPages/Entry/ZA233256

 

PAYMENTS

To secure your transaction we use Stripe to collect your payment. Stripe are a safer, faster, more secure way to pay online and your financial details are never shared with Friends of Woodland View Primary School. Stripe use SSL (secure socket layers) which encrypt all the data with 256 bit encryption.  For more information please go to https://stripe.com/gb

 

 

 

In order to process secure payments, our payment gateway provider STRIPE charge us 1.2% + 20p per transaction. We also pay per transaction to use this booking platform. Therefore on some events we have to pass this cost on to you.

 

 

 

 

 

What’s on

Quiz Night (Adults)
19:00 - 22:00
Woodland View Primary School

Valentines Cake Sale
15:00 - 15:45
Woodland View Primary School

Your Committee
  • Bex Spires

    Bex Spires
    (Chair)

  • Angela Davidson

    Angela Davidson
    (Vice Chair)

  • Vanessa Taylor

    Vanessa Taylor
    (Treasurer)

  • Karen Ballard

    Karen Ballard
    (Secretary)

Can you help?

There are currently no tasks to volunteer for

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