FAQ

Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.

 

There could be many reasons why you didn’t receive an order confirmation email from us.

Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.

Secondly, please ensure you add to your contact list or safe sender / white list.

Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Friends of St. Stephen's website.

Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.

If you purchased products that showed a QR Code you should have received an order confirmation email from Friends of St. Stephen's using the following email address: .

In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.

What’s on

Christmas Card Project 2020
04:30 - 23:00 on 17/12/2020
St. Stephen's School, Winchester Road, Twickenham

FOSS 2021 Calendar
10:00 - 23:55 on 11/12/2020
Online

FOSS Christmas Trees 2020
11:00 - 21:00 on 03/12/2020
St. Stephen's School, Winchester Road, Twickenham

Year 6 Virtual Wine Tasting
20:00 - 23:55 on 09/12/2020
Zoom call

St Stephen's Tea Towels 2020
14:00 - 23:55 on 24/12/2020
St Stephens School

Your Committee
Your administrator hasn’t added any committee members yet.
Can you help?

There are currently no tasks to volunteer for