FAQs
FAQs
If you want to set up a regular standing order to the PTA you can do so by contacting your bank.
The PTA's bank details to send to are:-
Payee: Brookburn Primary Parent Teacher Association
Account: 67226487
Sort Code: 089299
Please don't forget to include your full name and an identifying reference. It would also be helpful if you could let the Treasurer know on finance@brookburnpta.com
Thank you for your generous support!
Please click here and follow the instructions to request your password be reset. If you are still encountering difficulties, please email with more information and we will verify your registration then reset your password.
There could be many reasons why you didn’t receive an order confirmation email from us.
Firstly, please first check your spam or junk mail folder to check it hasn’t been filtered in there.
Secondly, please ensure you add to your contact list or safe sender / white list.
Finally, if you are using an email service provider such as Hotmail or AOL please be advised that they restrict the volume of messages that can be received from a sender and therefore you should download your tickets from "My Account" section of the Brookburn PTA website.
Yes. Please ensure you print your tickets so they can be scanned on entry to the event. Each ticket has a unique QR code on it which identifies you. We use sophisticated scanning technology which seamlessly synchronises scanned tickets to a central database. This way we can ensure that tickets are not fraudulently used multiple times and therefore we can keep your ticket price down.
If you purchased products that showed a QR Code you should have received an order confirmation email from Brookburn PTA using the following email address: .
In the email is a PDF attachment containg all your tickets. Unfortunately, the IOS mail app has issues rendering PDF’s so although you can see an attachment icon you can’t actually see the PDF. You can download a copy of your tickets from the "My Account" section of the website or alternatively, download the email to another device as you’ll need to print them off to be scanned on entry.